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Applications

Find the application your operation needs, or define the one it does not have.

Start with a familiar enterprise system or search for the process that needs to work differently. Each example shows agents working in context, with people retaining authority over consequential decisions.

Search by application or processExamples, not the boundaryAgents work in application contextHuman authority remains visible
Application landscape

One connected view · one intelligent-work pattern comes into focus at a timeSwipe to explore all 15 examples

Application examples

Recognisable systems. A more intelligent way to run them.

15 examples · not the boundary

Customer & RevenueIllustrative pattern

pipeline CRM per seat

Sales CRM

Pipeline on evidence: agents draft the follow-through, reps sell.

Stages advance on evidence, not memoryEvery follow-up drafted, rep-approvedDiscount gates from a DMN grid, e-sign to close
Relevant stateDeal risk surfaced Agent contributionNext action prepared
Account owner decidesExplore application →
Customer & RevenueIllustrative pattern

ticketing desk

Service CRM

Omni-channel desk with SLA timers; triage drafted, humans resolve.

One inbox: email, chat, WhatsApp, voice, socialSLA timers with escalation that actually firesResolutions drafted with policy citations
Relevant stateSLA risk surfaced Agent contributionResponse prepared
Case owner approvesExplore application →
Customer & RevenueIllustrative pattern

dialler & CTI point tools

Contact center

Dialler, IVR and call quality on the record: dispositions that write the next action.

Dialler, IVR and queues on the same record as the dealEvery call transcribed, summarised and scoredDisposition writes the next action, not a free-text note
Relevant stateQuality signal surfaced Agent contributionNext action prepared
Supervisor reviewsExplore application →
Customer & RevenueIllustrative pattern

LOS point products

Loan origination & disbursement

Application to sanction to disbursement: agents assemble, officers sanction.

Application to sanction on one governed fileDeviations priced and routed by delegationDisbursement held until the last condition clears
Relevant stateDeviation surfaced Agent contributionFile and recommendation prepared
Credit officer decidesExplore application →
Customer & RevenueIllustrative pattern

PRM & dealer portals

Partner & dealer network

Dealer onboarding, deal registration, claims and scorecards on one governed portal.

Onboarding, agreements and KYC on one governed trackLeads registered, deals protected, claims settledEvery dealer sees their own numbers, and only theirs
Relevant stateClaim exception surfaced Agent contributionEvidence pack prepared
Channel owner decidesExplore application →
People & GovernanceIllustrative pattern

HR suite modules

HRMS suite

ATS, attendance, performance: policy-set workflows end to end.

ATS, onboarding, attendance, performance: one recordPolicy-set workflows: leave, payroll inputs, exitsEmployee self-serve on web and mobile
Relevant statePolicy exception surfaced Agent contributionResolution prepared
HR owner decidesExplore application →
People & GovernanceIllustrative pattern

field service tools

Field operations

Geo-verified visits with photo and e-sign proof, routed and re-planned.

Geo-verified visits with photo and e-sign proofRoutes planned and re-planned around missesNative iOS and Android app for the field team
Relevant stateVisit risk surfaced Agent contributionRecovery route prepared
Supervisor decidesExplore application →
People & GovernanceIllustrative pattern

PM & task tools

Projects & work management

Plans, dependencies, timesheets and billing: status built from the record.

Plans, dependencies and baselines, not just task listsTimesheets that reach billing and utilisationStatus assembled from the record, not from a status call
Relevant stateDelivery risk surfaced Agent contributionRecovery plan prepared
Project owner decidesExplore application →
People & GovernanceIllustrative pattern

ITSM & ESM suites

IT & employee service desk

Incidents, changes, assets and employee requests on one governed desk.

Incidents, requests, changes and problems on one deskA CMDB that is the same meta model as everything elseEmployee requests for HR, finance and admin on the same rails
Relevant stateChange risk surfaced Agent contributionImpact brief prepared
Change owner decidesExplore application →
People & GovernanceIllustrative pattern

GRC checklists & sheets

Audits & compliance

Control library with evidence collected on schedule, gaps owned.

Control library mapped to your hierarchyEvidence collected on schedule, not on panicFindings carry owners and due dates
Relevant stateEvidence gap surfaced Agent contributionFollow-up prepared
Control owner respondsExplore application →
Operations & FinanceIllustrative pattern

ERP order module (O2C)

Order management

O2C: capture to fulfillment to invoice trigger with no re-keying.

Orders captured from any channel, validated onceAllocation against live stock; dates you can promiseFulfillment tracked to the invoice trigger with no re-keying
Relevant statePromise risk surfaced Agent contributionRecovery option prepared
Order owner decidesExplore application →
Operations & FinanceIllustrative pattern

procurement suite

Procure-to-pay

PR → PO → GRN → 3-way match; payment on a clean match.

PR → PO with gates from the authority matrixGRN and 3-way match; mismatches routed, not parkedPayment release only on a clean match
Relevant stateMatch exception surfaced Agent contributionResolution prepared
Finance owner decidesExplore application →
Operations & FinanceIllustrative pattern

inventory & WMS point tools

Inventory & warehouse

One stock picture across locations, with batch, serial and expiry control.

One stock picture across plants, depots, stores and vansBatch, serial and expiry tracked where it mattersCounts that reconcile with a reason, not a plug
Relevant stateShortage surfaced Agent contributionReplenishment prepared
Inventory owner decidesExplore application →
Operations & FinanceIllustrative pattern

MRP module

Production & planning

BOMs, work orders and material runs that flag shortages early.

BOMs and work orders on the same meta modelMaterial runs flag shortages before the line stopsReplenishment sized by demand, not habit
Relevant stateShortage flagged Agent contributionSchedule option prepared
Planner decidesExplore application →
Operations & FinanceIllustrative pattern

collections point tools

Collections & dunning

Bucket strategies, PTP tracking, settlement gates with authority.

Bucket strategies by propensity, not alphabetPTPs tracked; breaks escalate with authoritySettlement gates from the authority matrix
Relevant statePromise risk surfaced Agent contributionContact strategy prepared
Collections owner decidesExplore application →

How teams start

Replace the system, or build around it.

Both end in the same place: governed applications on one meta model, built one process at a time. What differs is only what happens to the system you run today.

PATH 01 Replace the system that can't keep up weeks, not quarters

The legacy app or per-seat SaaS everyone works around: agents reverse-engineer its workflows and customizations and write the spec. You approve the document, that's the contract. The studio rebuilds it as-is, plus the enhancements you've been postponing.

agents learn the system →documented spec →you approve →studio rebuilds →AI-assisted migration
As-is parity first, enhancements second, no surprise redesignsMigration verified human-in-loop; accuracy is owned, in writing
reverse-engineer · migrate · verify Scope a replacement →
PATH 02 Enrich the core you're keeping no rip-and-replace

Your ERP or core system stays the system of record. Amoga adds exception handling and engagement for clients, partners and internal teams on one governed platform, not another point app.

connect the core →handle exceptions →engage every side →extend one process at a time
One platform: everything managed, audited and accounted forEach process lands with roles, guardrails and an owner; no app sprawl
exception-triage · engage · escalate Pick a process →

How it goes live

A meaningful V1, in production. Then it evolves.

One workflow at a time, with the boundary agreed before anything is built, so the first application is live and useful while the second is still being scoped.

Single workflow focus

One process is scoped and shipped, rather than a programme where nothing works until everything does.

scope: one process
The boundary is written down

What the application owns, and what stays with your core system, is agreed at the start, so scope is argued on a document, not in production.

boundary: agreed up front
Replacement-only change

A change replaces what it supersedes instead of layering over it. That single rule is why year three stays as clean as month one.

no accumulated patchwork
Demo-led cadence

Progress is shown running on your own tenant, not reported in a status deck. Every cycle ends in something you can use.

shown, not reported
V1 goes live in production, and the next workflow lands beside it on the same meta, not as a second system to reconcile with the first.

The connected advantage

Applications that share one operational memory.

One meta model

The account in Sales CRM is the account in Collections and the account in Service. No sync jobs between your own applications: it is one record with one trail.

Compose, don't integrate

Adding an app extends the meta: new objects, pages and workflows appear beside what runs. Integration work points outward at your ERP and core systems, not back at Amoga.

Start where it hurts

Deploy one application. The enterprise hierarchy, role scopes, agent guardrails and audit trail arrive platform-wide on day one: every later app inherits them.

Pick an application. See it running on your process.

A 90-minute working session: bring the SOP, watch the studio generate the app to a staging tenant, and replay the governance on what was just built.

Request a working session
For your technical team

Every application runs on the same platform: one identity model, durable execution under every workflow, and agents scoped by the same role and authority model.

Platform architecture: six planes →Durable execution & replayable audit →Security, compliance & data residency →